Support : Knowledge Base

AntiSpyware applications detect many standard installation functions, such as registering services and integrating with Internet Explorer, in order to help protect you from stealth installations. Generally, before you start an intentional installation of any Windows application, you should disable your antispyware or anti-adware program, and then restart it after the installation is finished. We recommend this approach for installations of Groove Virtual Office and Groove Workspace. Different antispyware applications have different controls. See the help for the application you are using to determine how best to temporarily disable the application. 

To prevent subsequent problems, the Groove Virtual Office 3.1 installation will stop with an error if it detects any one of the following applications running:

Disable the program and restart the installation. After Groove has successfully installed, the application may be restarted.

If you have another antispyware program, and choose to leave it active while you install Groove, you will have to answer "Allow" to all of the alerts triggered by the installation. If you block individual pieces of the Groove installation, Groove will not function correctly. To install, Groove must do many things that will be detected by such an application, such as install services, copy files, modify the registry, and add extensions to Internet Explorer and Windows Explorer. 

The proliferation of spyware has caused a similar increase in the number of programs designed to guard against it. Therefore, any list of such programs becomes quickly incomplete, but here are some other common antispyware and anti-adware applications that you may be running: